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 Operational Excellence Bridges The Gap Between Banks and Customers- Operational Excellence Bridges The Gap Between Banks and Customers
- February 28, 2013
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The second edition of OPEX Africa, to be held on 10 - 11 April 2013 in Johannesburg, will feature key strategists within the banking and financial community across Africa who will brainstorm new ideas in order to become world class competitors.
It has always been challenging for banks to adopt new technology and provide the same level of service to their customers. With the growth of ISO and Six Sigma, there is a need for banks to re-evaluate their non value adding entities into more fruitful processes. This is the right time to change the global perspective of banks which will make them more competitive in the current economic scenario.
Some of the key benefits of launching OPEX in financial institutes are eliminating repetitive w...
- View more at: http://www.1888pressrelease.com/operational-excellence-bridges-the-gap-between-banks-and-cus-pr-458083.html
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