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NICE Solutions Selected by PT Bank PermataTbk to Improve Customer Experience and Drive Revenue Growth
NICE Solutions Selected by PT Bank PermataTbk to Improve Customer Experience and Drive Revenue Growth
November 14, 2013
The strength of the NICE offering comes from its deep expertise in both the banking domain and the contact center.

New Delhi, India - NICE Systems (NASDAQ: NICE) today announced that PT Bank PermataTbk (PermataBank), a private bank in Indonesia, is expanding its implementation of NICE solutions in its contact centers. The bank will use NICE's Service-to-Sales, Workforce Optimization, and PCI Compliance solutions to help address changing customer and business demands while lowering costs.

By implementing NICE Service-to-Sales, PermataBank will be able to identify and act on sales opportunities that arise d...
View more at: http://www.1888pressrelease.com/nice-solutions-selected-by-pt-bank-permatatbk-to-improve-cus-pr-499815.html

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